5E Intel
Documentation

Docs & help.

A formal docs site is on the way. In the meantime, the FAQ covers most of what you’ll want to know.

i.

FAQ

The fastest way to get an answer.

Start here. Twenty-plus questions across getting started, pricing, the 5E Behavioral Profile, hiring use cases, and privacy — with screenshots.

Open the FAQ

ii.

Pricing

How credits and interviews map to dollars.

Live pricing tiers, interview type costs, and the included-free feature list. Volume discounts apply automatically.

View pricing

iii.

Trust & security

Encryption, retention, compliance.

How we store recordings and transcripts, who has access, what we comply with (GDPR, CCPA, BIPA, NYC Local Law 144), and how to file a request.

Trust page

iv.

Direct support

When the FAQ doesn’t cover it.

Email us. Real human, real response. Usually within a business day.

support@5eintel.com

v.

Coming soon: deeper docs.

A formal documentation site is in flight.

API references, integration guides, the AI moderation prompt schema, and operational handbooks for running studies at scale — all on the roadmap. If there’s a specific topic you want us to prioritize, write to hello@5eintel.com and tell us.