Frequently Asked Questions

5E Intel is an AI-powered interview platform that conducts voice, video, and text interviews. Our AI moderator asks intelligent questions and follow-ups, helping companies screen candidates at scale while giving job seekers more opportunities to be heard.

No - and that's by design. 5E Intel is a screening tool, not a replacement for human connection.

Candidates are more than a scorecard. They're people with unique stories, abilities, and potential that you won't truly understand until you talk to them directly. A resume can't capture who someone really is - and neither can AI alone.

Here's the vision: Instead of picking 3-5 resumes that "look good" on paper, imagine screening 100 candidates in a day or two with AI interviews. Each person gets to speak for themselves, share their experience in their own words, and demonstrate their communication and thinking. Then you choose the best 2-3 to meet face-to-face.

AI interviews on 5E Intel work like a conversation with an intelligent interviewer:

1. Receive an interview link from a company or find opportunities in the app
2. Choose your response mode - voice, video, or text
3. Answer questions naturally - the AI listens and responds
4. Get follow-up questions - the AI probes deeper based on your answers
5. Complete the interview - typically 10-30 minutes

The interview interface shows your progress and current question

Yes, 5E Intel is completely free for job seekers.

You can create an account, complete your profile, and take AI interviews at no cost. The companies doing the hiring pay for the interview credits, not the candidates.

A credit is the unit of currency on 5E Intel:

• 1 credit = 1 completed interview response
• Companies (hiring organizations) purchase and pay for credits
• Job seekers never pay for credits
• When a candidate completes an interview, credits are deducted from the company's balance

Companies manage their credit balance in the billing dashboard

5E Intel uses a credit-based pricing model with volume discounts:

• Most standard interviews use 1 credit per response
• Very long interviews (over 60 minutes) use 2 credits
• Buy more credits, pay less per credit
• Enterprise pricing available for high-volume hiring

Contact us at contact@5eintel.com for custom enterprise pricing.

5E Intel supports three interview modes:

• Voice Interviews: Candidates speak their responses, AI responds verbally
• Video Interviews: Candidates recorded on camera while answering
• Text Interviews: Candidates type their responses

Companies choose which mode best fits their hiring needs. Candidates can complete interviews from any device.

Choose between voice, video, or text interview modes

Our AI analyzes each candidate response in real-time and generates contextual follow-up questions:

• If you mention a specific project, the AI asks for more details
• If you reference a skill or technology, the AI probes your experience level
• If your answer is brief, the AI asks you to elaborate
• Follow-ups feel natural, like talking with a human interviewer

Yes! 5E Intel has an Android mobile app (iOS coming soon).

With the mobile app you can:

• Complete AI interviews on your phone
• View available interview opportunities
• Manage your profile and settings
• Track your interview history

Complete interviews anywhere with the mobile app

5E Intel provides AI-generated candidate scorecards that go far beyond what a resume or LinkedIn profile can tell you:

• Communication quality scores - How clearly and effectively candidates express themselves
• Response depth analysis - Whether answers are superficial or demonstrate real expertise
• Experience relevance scoring - AI-evaluated fit between candidate experience and your role requirements
• Language proficiency assessment - For roles requiring strong communication skills
• Behavioral profile insights - Based on the 5E Framework personality dimensions

The 5E Framework provides behavioral insights across five key dimensions:

• Exploration - Curiosity, learning appetite, openness to change
• Empathy - Emotional attunement, relationship orientation
• Engagement - Social energy, collaboration style, enthusiasm
• Execution - Discipline, reliability, follow-through
• Ethos - Purpose, integrity, values alignment

Each dimension is a spectrum, not a judgment. A "low" Engagement score doesn't mean "bad" - it means the candidate prefers independent work over constant collaboration. The right score depends on your role requirements.

Our AI scorecards help you quickly identify high-potential candidates who deserve an in-person interview:

1. Sort by relevance score - See which candidates' experience best matches your requirements
2. Filter by communication quality - Essential for client-facing or leadership roles
3. Compare behavioral profiles - Find candidates whose work style fits your team
4. Review AI summaries - Get quick insights without watching every interview
5. Watch key moments - AI highlights the most revealing parts of each interview

This means you spend your valuable in-person interview time with candidates who have already demonstrated potential - not just those with polished resumes.

Yes! When creating an interview, you can enable or disable specific scoring dimensions based on what matters for your role:

• Technical roles might emphasize Experience Relevance and Execution
• Sales roles might prioritize Communication Quality and Engagement
• Leadership roles might focus on Empathy and Ethos
• Customer service might highlight Language Proficiency and Stress Response

You define what "great" looks like for your specific role, and the AI evaluates accordingly.

AI interview platforms like 5E Intel offer significant advantages over traditional Applicant Tracking Systems (ATS) and basic HR screening tools:

1. Real conversations vs static questionnaires - AI moderator conducts dynamic interviews with intelligent follow-ups based on candidate answers
2. Multi-modal interviews - Voice, text, and video options let candidates express themselves naturally
3. Deeper behavioral insights - Goes beyond resume keywords to assess communication, thinking, and problem-solving
4. Bias reduction - Data-driven pattern analysis reduces unconscious bias in screening
5. 24/7 availability - Candidates interview anytime, anywhere without scheduling constraints
6. AI scorecards - Combine skills assessment, communication quality, and personality insights
7. Better screening at scale - Screen more candidates thoroughly without increasing HR workload
8. Prioritize in-person interviews - Identify top candidates before investing time in live interviews
9. Predictive analytics - Spot hiring patterns and identify quality-of-hire indicators
10. Full employee lifecycle insights - Extend talent intelligence from hiring through development and retention

Resumes are limited predictors of job performance. Here's why forward-thinking HR leaders are adopting AI interviews:

1. Resumes miss critical signals - Communication ability, cultural fit, and reasoning skills don't appear on a CV
2. Live-style responses provide richer context - Hear how candidates explain their experience, not just keywords
3. Quantified behavioral traits - AI scorecards measure empathy, execution style, and values alignment
4. Predictive scoring improves quality of hire - Data shows interview performance correlates better with job success than resume credentials
5. Scale without bias creep - Screen high volumes of candidates consistently without human fatigue affecting decisions
6. Fairer access for candidates - Free for job seekers means more diverse candidates get a chance to be heard
7. Data-driven hiring decisions - Move beyond gut feel to objective, comparable candidate evaluations

5E Intel isn't just a hiring tool - it's a comprehensive HR intelligence engine that supports the entire employee lifecycle:

1. Talent Acquisition - AI interviews screen candidates at scale, identifying top talent faster than manual review
2. Employee Development - Behavioral profiles inform personalized development plans and skills mapping
3. Engagement & Culture - Pulse interviews capture employee sentiment and culture insights over time
4. Retention Analytics - Tenure propensity scores help identify flight risks before they leave
5. Performance Correlation - Connect interview signals to actual job outcomes to continuously improve hiring criteria

Here's how 5E Intel's AI interview platform compares to common HR technology:

Bias in hiring is a critical challenge. Here's how AI interview platforms help surface candidate potential instead of reinforcing first impressions:

• Consistent evaluation criteria - Every candidate is assessed against the same standards, eliminating "gut feel" variance
• Focus on demonstrated skills - AI evaluates what candidates say and how they think, not where they went to school
• Blind to demographic signals - AI scorecards emphasize communication quality and behavioral fit, not names or backgrounds
• Reduced interviewer fatigue - Human reviewers see AI summaries, avoiding the bias that comes from reviewing 50+ applications manually
• Data-driven pattern detection - Identify which traits actually predict success in your organization, then hire for those traits
• Accessible to all candidates - Free for job seekers removes financial barriers that disadvantage some applicants

During onboarding, you can optionally provide:

1. Profile Picture: Helps employers recognize you
2. LinkedIn Profile: Connect your professional presence
3. Resume/CV: Upload for easy sharing with employers
4. Salary Expectations: For better job matching (optional)
5. Demographics: For EEO compliance (optional and confidential)

Complete your profile to stand out to employers

The 5E Behavioral Profile is a comprehensive personality assessment based on the scientifically-validated Big Five personality model (also known as OCEAN). It measures five core dimensions of your personality:

• Openness - Creativity, curiosity, and openness to new experiences
• Conscientiousness - Organization, dependability, and self-discipline
• Extraversion - Sociability, assertiveness, and positive emotions
• Agreeableness - Cooperation, trust, and helpfulness
• Emotional Stability - Resilience, calmness, and stress management

All 5 behavioral assessments are completely FREE for all users.

Here's how the pricing works:

• Taking the assessments: FREE - Complete all 5 personality assessments at no cost
• Viewing your scores: FREE - See your scores on each dimension as you complete them
• Full 5E Report: 5 credits - Unlock your comprehensive report with detailed insights after completing all assessments

The 5E Behavioral Profile is based on the Big Five personality model, which is the most scientifically validated personality framework used in organizational psychology.

The Big Five model is preferred by researchers and I/O psychologists because it has decades of peer-reviewed research supporting its reliability and predictive validity for job performance.

After completing all 5 assessments, you can unlock your comprehensive 5E Report (5 credits) which includes:

• Detailed trait scores - Your percentile ranking on each of the 5 dimensions
• Strengths analysis - What your profile says about your natural talents
• Growth opportunities - Areas where you might focus development
• Work style insights - How you likely approach tasks, collaborate, and handle stress
• Career fit indicators - Types of roles and environments where you may thrive
• Team dynamics - How you might interact with different personality types

Each of the 5 behavioral assessments takes approximately 5-10 minutes to complete.

• Total time: About 25-50 minutes to complete all 5 assessments
• Flexible: You don't have to complete them all at once - save your progress and return anytime
• No right or wrong answers: Answer honestly for the most accurate profile

The assessments use a mix of rating scales and situational questions designed to capture your natural tendencies and preferences.

Only if you choose to share it. Your 5E Behavioral Profile is private by default.

• When applying for jobs, you can choose to include your profile
• Some employers may request it as part of their interview process
• Sharing your profile can help demonstrate self-awareness and cultural fit
• You maintain full control over who sees your results

Yes, we take data security seriously:

• All interview recordings and transcripts are encrypted
• Data is stored securely on protected servers
• Your data is only shared with the company you're interviewing with
• We comply with privacy regulations (see our Privacy Policy)
• You can request deletion of your data at any time

After completing an interview:

1. Your responses are transcribed (if voice/video)
2. The hiring company receives a summary and full transcript
3. They can watch/listen to your recordings
4. They may receive AI-generated insights about your responses
5. The company will contact you directly about next steps

Track your completed interviews in your dashboard