Privacy Policy
Privacy Policy
Effective Date: July 26, 2025
Last Updated: July 26, 2025
At 5E Intel ("we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you provide while using our platform and services. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our business intelligence tools, including AI-generated chatbots, avatars, and presentation materials.
1. Information We Collect
We collect and process the following types of information to deliver our services:
a. User-Provided Data
- Name, email address, and login credentials
- Uploaded files (audio, video, images, text, documents, etc.)
- Chat history and interactions with AI agents
- Preferences or configurations for generated outputs
b. Automatically Collected Data
- IP address and device information
- Usage analytics and session data
- Browser type, operating system, and referring URLs
2. How We Use Your Information
We use your data solely for the purpose of providing and improving our services, including:
- Generating custom chatbots and avatars
- Creating personalized videos and presentations
- Training or fine-tuning AI agents specific to your needs
- Enhancing user experience through system optimization
- Maintaining service reliability and security
3. Data Storage and Retention
- Your files and chat history are stored securely on our servers or trusted cloud providers.
- Data is retained only as long as necessary to provide the requested services or as required by law.
- You may request deletion of your data at any time by contacting us at support@5eintel.com.
4. Third-Party Services and AI Technologies
Our platform integrates with third-party AI providers (e.g., OpenAI) to deliver advanced features. These tools process your data under their own privacy policies:
- We only send data necessary to fulfill your requested task (e.g., summarizing a document or generating a video).
- We ensure all third-party services comply with industry-standard data handling and security practices.
- We do not allow third-party services to retain or use your data for any purpose other than processing your request.
5. Data Security
We use strong encryption, access controls, and secure hosting environments to protect your data:
Encryption
Data in transit is encrypted via TLS
Access Control
Access to sensitive information is restricted to authorized personnel
Monitoring
Routine audits and threat detection systems are in place
6. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct your personal data
- Delete your personal data
- Object to or restrict processing
- Withdraw consent (where applicable)
- Lodge a complaint with a data protection authority
7. Children's Privacy
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date and may provide additional notice via email or within the platform.
9. Contact Us
If you have questions or concerns about this policy or how your data is handled, please contact: